With 5 years experience in UX and product design, I've helped create user-centred experiences that drive engagement and business growth.
Growth & Conversion
+47% conversion
Optimised B2B2C customer verification journeys.
Research-Led Strategy
+15% adoption
Identified pain points to improve coverage and uptake.
Scalable Design
1 to 20+ data points
From a single solution to an orchestration KYC tool.
Product Efficiency
2/3 cost reduction
Optimised operating costs for returning users.
Everyday Toolkit
Figma
Figma Make
Jira
Confluence
Lyssna
ChatGPT
Photoshop
Illustrator
InDesign
Miro
Selected Work
OneID®
(01)
DATE
2021-25
ROLE
Senior Product Design
Joined an early-stage customer verification service (1 year in) as a sole designer, and expanded it from a single data source to a flexible orchestration solution, improving success rates by 47% and reducing 61% cost-per-check.
Identity / KYC
Conversion optimisation
End-to-end design
Get in touch
a.galvao@outlook.com
linkedin.com/in/amanda-galv/
@2026 London